by kate | Mar 16, 2019 | workshops
In February, my colleague Kathleen Smeaton and I ran a workshop at Information Online 2019 in Sydney. The workshop was called: Building an engagement toolkit and looked at using research methods to understand problems and engage with customers. Good services and...
by kate | Oct 24, 2018 | presentations
Yesterday, I participated in a bit of a panel discussion at a planning day for the USQ Library leadership team about using social media to build personal learning networks, develop a professional identity and reputation, and amplify the good things we and our...
by kate | Aug 29, 2018 | workshops
A couple of weeks back, my colleagues Kathleen Smeaton, Lyndelle Gunton and I ran a workshop at the Asia Pacific Library and Information Conference. The workshop was called: Building an engagement toolkit: How you can understand your customers, evaluate your programs...
by kate | Aug 4, 2018 | news, presentations
On Thursday, Dr Michael Stephens (San Jose State University), Professor Helen Partridge (University of Southern Queensland) and I presented preliminary findings from our research about Australian public librarians’ professional development experiences at the...
by kate | Aug 1, 2018 | news, presentations
Today I’m speaking at the Asia Pacific Library and Information Conference in my home town, the Gold Coast. I’ll be talking about information experience online, particularly in social media, and why we need to be thinking about this in the current context....
